Job Specification: Area Manager
Position Title: Area Manager – Semi-Residential Living Provisions
Location: Reading or Cheltenham (or surrounding areas), United Kingdom
Employment Type: Full-Time
Reports To: Operations Director and Chief Executive Officer
Salary: Up to £33,852.00 per annum
The Role:
We are seeking a dynamic, forward-thinking and experienced Area Manager to join our team. This role involves overseeing our semi-independent living provisions, ensuring the highest standards of care and support are maintained. Reporting directly to the Chief Executive Officer, the Area Manager will be instrumental in managing budgets, supervising staff, and driving positive outcomes for the children and young people in our provisions.
Willow Tree Group is a well-established and quality-driven private provider of semi-independent and children’s residential services. With a strong commitment to delivering high-quality care and support, we strive to create positive outcomes for the children and young people.
Key Responsibilities:
- Oversee the daily operations of our semi-independent services, ensuring compliance with all relevant regulations and standards.
- Manage and allocate budgets effectively, ensuring financial sustainability and cost-efficiency.
- Lead, mentor, and support a diverse team of staff, fostering a positive and collaborative working environment.
- Develop and implement policies and procedures that enhance service delivery and improve outcomes for children and young people.
- Monitor and evaluate the performance of services, identifying areas for improvement and implementing necessary changes.
- Ensure all services provide a safe, nurturing, and supportive environment for children and young people.
- Work closely with the Chief Executive Officer to align operational strategies with the overall goals of the organisation.
- Build and maintain strong relationships with external stakeholders, including local authorities and regulatory bodies.
Requirements:
- Proven experience in a similar role within the semi-independent (16 +) sector.
- Strong leadership and management skills, with a track record of successfully managing teams.
- Excellent understanding of budget management and financial planning.
- In-depth knowledge of relevant regulations and standards within the care sector.
- Outstanding communication and interpersonal skills.
- A commitment to promoting positive outcomes for children and young people.
- Ability to work flexibly and adapt to the needs of the organisation.
- Good knowledge of relevant UK regulations and safeguarding procedures.
- Ability to work collaboratively with a diverse team and external agencies.
- Compassionate, patient, and dedicated to making a positive impact on the lives of children.
- Enhanced DBS check.
- Willingness to work flexible hours, including evenings and weekends as needed.
- Right to work in the UK
- Valid UK driving license is desirable.
What’s on Offer:
- Competitive salary of up to £33,852.00 per annum
- A supportive and inclusive working environment.
- Opportunities for professional development and career progression.
- The chance to make a real difference in the lives of children and young people.
How to Apply
- If you are a dedicated and passionate professional looking for a challenging and rewarding role, we would love to hear from you.
- Interested candidates are invited to submit a CV and cover letter outlining their qualifications and experience to hr@wtg.org.uk, indicating in the email subject the position you are applying for. Interviews will be conducted on a rolling basis.
Willow Tree Support Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and children.
Join us in making a difference in the lives of children and young people.
Apply today!
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Job Title: CQC Registered Manager
Location: Reading
Company: Willow Tree Group
Salary: Competitive
Job Type: Full-time
About Us: Willow Tree Group is a leading provider of support services for vulnerable individuals in the UK. We are dedicated to providing high-quality, person-centered care and support to those who need it most. Our commitment to safeguarding and promoting the welfare of our service users is at the heart of everything we do.
Job Summary:
We are seeking a dedicated and experienced CQC Registered Manager to join our team. The successful candidate will be responsible for the overall management and quality assurance of our supported living home, ensuring compliance with regulatory requirements and delivering high standards of care.
Key Responsibilities:
- Leadership & Management: Lead, motivate, and develop a team of support staff, fostering a positive and inclusive working environment.
- Service Delivery: Ensure the delivery of high-quality, person-centered care and support to all service users.
- Compliance & Quality Assurance: Maintain compliance with CQC standards and other relevant regulations, conducting regular audits and reviews to ensure quality care.
- Budget Management: Oversee financial budgets, ensuring efficient use of resources and adherence to financial protocols.
- Care Planning: Develop and implement individualized care plans, regularly reviewing and adjusting them to meet the evolving needs of service users.
- Stakeholder Engagement: Build and maintain positive relationships with service users, families, healthcare professionals, and external agencies.
- Safeguarding: Promote a culture of safety and safeguarding, ensuring all concerns are reported and managed in line with company policies.
- CQC Registration: Register with CQC as the service manager, ensuring all regulatory requirements are met.
- Operations Management: Manage and supervise all aspects of the supported living home’s operations.
- Collaboration: Develop and implement care plans in collaboration with the operational director.
- Staff Guidance: Provide leadership and guidance to staff members to ensure quality care delivery.
- Regulatory Compliance: Work closely with the operational director to ensure compliance with regulatory requirements and quality standards.
- Liaison: Liaise with healthcare professionals, residents, and their families to address care needs effectively.
Requirements:
- Must be a registered CQC manager.
- Proven experience in managing a mental health residential home or similar mental health care facility.
- Strong understanding of assisted living and home care practices.
- Excellent leadership and communication skills.
- Ability to develop and implement effective care plans tailored to individual resident needs.
Benefits:
- Competitive salary and performance-related bonuses
- Comprehensive training and development opportunities
- Generous holiday entitlement
- Pension scheme
- Supportive and inclusive working environment
How to Apply
Interested candidates are invited to submit their CV and cover letter outlining their qualifications and experience to hr@wtg.org.uk
Equal Opportunity Employer:
Willow Tree Support Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Job Title: Family Support Worker
Location: Reading, United Kingdom
Salary: £11.50 per hour
Hours: Flexible working hours – weekdays and weekends
About Us: Willow Tree Family Services (WTFS) is dedicated to ensuring the safety and well-being of children and young people, promoting policies and practices that support them within their families and strengthen their community networks. We provide a range of services, including Community Support, Welfare Checks, Family Contact, Parenting Support, and more, to ensure that every child’s voice is heard and that they receive the help they need to thrive.
Job Overview: We are seeking a compassionate and dedicated Family Support Worker to join our team. In this role, you will play a crucial part in safeguarding children and young people, offering support to families in need, and ensuring the effective delivery of our services.
Key Responsibilities:
- Conduct welfare checks and child protection visits to assess and ensure the safety of children and young people.
- Carry out support and collaborate with Emergency Duty Teams to offer out-of-hours support.
- Assist with statutory Child Protection Visits, both locally and for out-of-area placements.
- Facilitate the movement of children and young people between different settings as required.
- Provide contact support services at designated contact or community-based centres.
- Work with families to ensure their voices are heard, and they receive the necessary support to prevent problems from escalating.
What We Offer:
- Flexible working hours to accommodate your lifestyle.
- The opportunity to make a meaningful impact on the lives of children, young people, and their families.
- Professional training, development and support.
Qualifications & Experience:
- Previous experience in a similar role, working with children, young people, and families.
- Strong understanding of UK legislation on child protection practices and procedures.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A valid driver’s license and willingness to travel
- Other: Right to work in the United Kingdom.
How to Apply: Interested candidates are invited to submit a CV and cover letter outlining their qualifications and experience to hr@wtg.org.uk, indicating in the email subject the position you are applying for. Interviews will be conducted on a rolling basis.
Equal Opportunity Employer: Willow Tree Family Services is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or sexual orientation.
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Description: Support Coordinator
Position Title: Support Coordinator
Location: Reading or Cheltenham (or surrounding areas), United Kingdom
Employment Type: Full-Time
Reports To: Area Manager and Chief Executive Officer
Salary: up to £28,392.00
About Us: Willow Tree Support Services offers semi-residential living facilities to 16+ and is dedicated to providing exceptional care and support for children. Our mission is to create a nurturing and safe environment where young individuals can thrive, develop essential life skills, and achieve their full potential. We are committed to promoting the well-being, education, and social development of the children in our care.
Job Summary: The Support Coordinator is a key member of our team, responsible for coordinating and overseeing the delivery of comprehensive support services to the children in our facility. This role requires a compassionate and dedicated individual with experience in childcare, social work, or a related field. The Support Coordinator will work closely with the Area Manager, support staff, and external agencies to ensure the highest standards of care and support are maintained.
Key Responsibilities:
- Coordination of Care:
- Develop and implement individual care plans tailored to the needs of each child.
- Coordinate and monitor the delivery of support services, ensuring all aspects of physical, emotional, and social care are addressed.
- Regularly review and update care plans in collaboration with the child, their family, and relevant professionals.
- Team Leadership:
- Provide guidance, support, and supervision to support staff.
- Conduct regular team meetings and training sessions to ensure staff are informed and up-to-date with best practices.
- Foster a positive and collaborative working environment.
- Communication and Liaison:
- Act as a primary point of contact for families, social workers, and external agencies.
- Facilitate effective communication between all parties involved in the child’s care.
- Advocate for the needs and rights of the children in our facility.
- Monitoring and Reporting:
- Ensure accurate and timely documentation of care activities, incidents, and progress reports.
- Monitor the implementation of care plans and evaluate their effectiveness.
- Prepare and present reports for internal and external stakeholders as required.
- Compliance and Safeguarding:
- Ensure compliance with all relevant regulations, policies, and procedures.
- Promote a culture of safeguarding, ensuring the safety and well-being of all children in the facility.
- Report and manage any safeguarding concerns in line with established protocols.
- Program Development:
- Assist in the development and implementation of programs and activities that support the personal development and well-being of the children.
- Encourage and facilitate participation in educational, recreational, and social activities.
Qualifications:
- A degree in social work, childcare, psychology, or a related field.
- Relevant experience in a similar role within a residential or semi-residential setting.
- Strong understanding of child development and the needs of children in care.
- Excellent communication, organizational, and leadership skills.
- Knowledge of relevant UK regulations and safeguarding procedures.
- Ability to work collaboratively with a diverse team and external agencies.
- Compassionate, patient, and dedicated to making a positive impact on the lives of children.
Additional Requirements:
- Enhanced DBS check.
- Willingness to work flexible hours, including evenings and weekends as needed.
- Valid UK driving license is desirable.
- Right to work in the UK
How to Apply: Interested candidates are invited to submit a CV and cover letter outlining their qualifications and experience to hr@wtg.org.uk, indicating in the email subject the position you are applying for. Interviews will be conducted on a rolling basis.
Willow Tree Support Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Job Title: Support Worker
Location: Willow Tree Support Services, Reading, United Kingdom.
Job Type: Full-Time/Part-Time
Salary: Up to £25, 000 (depending on experience)
Reports To: Support Coordinator, Operations Director and Chief Executive Officer
About Us: Willow Tree Support Services is dedicated to providing exceptional care and support to young people aged 16 and older. Our goal is to empower young individuals to lead fulfilling and independent lives within a supportive and nurturing environment. We are committed to promoting the wellbeing, personal growth, and development of every young person in our care.
Job Summary:
The Support Worker will play a crucial role in providing day-to-day care and support to young people in our semi-independent provisions. This position involves assisting young people with their personal needs, promoting their independence, and ensuring a safe, inclusive, and positive living environment. The Support Worker will work closely with young people, their families, and the support team to deliver high-quality care and support services.
Key Responsibilities:
- Daily Living Support: Help young people with daily activities such as meal preparation, household chores, laundry, and shopping, promoting their independence and life skills.
- Emotional Support: Provide emotional and social support to young people fostering a positive and trusting relationship. Encourage young people to engage in social activities and community involvement.
- Health and Wellbeing: Monitor the health and wellbeing of young persons administering medication as prescribed and ensuring they attend medical appointments. Report any concerns to the appropriate healthcare professionals.
- Record Keeping: Maintain accurate and up-to-date records of activities, progress, and any incidents or concerns. Ensure confidentiality and compliance with data protection regulations.
- Safeguarding: Follow safeguarding policies and procedures to protect young people from abuse or harm. Report any safeguarding concerns promptly.
- Communication: Communicate effectively with young people, their families, and other staff members. Participate in team meetings and contribute to the development of individual care plans.
- Crisis Management: Respond appropriately to emergencies and challenging situations, providing support and guidance to young people as needed.
- Professional Development: Engage in ongoing training and development opportunities to enhance skills and knowledge in the field.
Qualifications and Experience:
- Education: A relevant qualification in social care, health, or a related field (e.g., NVQ Level 2 or 3 in Health and Social Care) is desirable but not essential.
- Experience: Previous experience in a care or support role, particularly working with young people, is preferred but not essential. Comprehensive training will be provided.
Skills:
- Strong interpersonal and communication skills.
- Ability to build positive relationships with residents and their families.
- Empathy, patience, and a genuine passion for supporting young people.
- Good organisational and time management skills.
Knowledge:
- Basic understanding of relevant legislation, policies, and best practices in supported living care.
Other:
- A valid UK driving license and the ability to travel as required is desirable. Right to work in the United Kingdom.
What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and development opportunities.
- A supportive and collaborative working environment.
- The chance to make a real difference in the lives of young people.
How to Apply
- Interested candidates are invited to submit a CV and cover letter outlining their qualifications and experience to hr@wtg.org.uk, indicating in the email subject the position you are applying for. Interviews will be conducted on a rolling basis.
Equal Opportunity Employer:
- Willow Tree Support Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
